Do you remember the first time you won a customer?
My first customer’s name was Marcello. I can’t remember his surname but I do recall his first name because of the way he pronounced it. It sounded like ‘March hello’. Marcello was in his fifties and was a small, grey haired first generation Italian. Although he had been in Australia for over twenty years his English still sounded as if he was just off the boat. He was a charming and personable man and together with his wife owned and operated a little pizza restaurant on Will