An Essential Part of the Sales Process We all spend money on understanding customer satisfaction. But what about prospect satisfaction? After all, customers satisfaction is all about past revenue, while prospect satisfaction is all about the future. An Impression Did your sales executive create a favourable impression? Did they manage to properly articulate your value proposition? Successful selling is about achieving three outcomes: - Selling yourself
- Selling your organisation
- Selling your specific product or service
If your sales team is failing at level 1 or 2, then your great product or service might fail in the market through no inherent fault of its own. | | A Value Sales Management is accountable for achieving the estimates it sets. The estimates are based on historical knowledge plus the pipeline. The pipeline is based on discussions with the sales teams. But how do you know if Prospect A or Prospect B is still in the pipeline or not? Why not ask them? Prospect Satisfaction Audits enable sales management executives to plug real feedback from their prospects straight into their pipeline - prospect analysis that's independent of the actual sales people. A Professional Prospect-Facing Organisation The Strike Force Sales Prospect Satisfaction Audit service involves a professional follow-up call to prospects after the initial sales meeting. This is a call made by the elite members of the prospect analysis team. Its purpose is to: - Re-enforce the strong professional image your organisation is seeking to establish
- Ensure your sales team is delivering on your professional brand image
- Qualifying further the value of your pipeline reports
For information on this service please call 1300 309 162. |
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